Money Games FAQ – Answers to Your Top Questions

Yes, creating a Money Games account is completely free. There are no registration fees, monthly charges or hidden costs for maintaining your account. You only spend PKR when you choose to make a deposit and play — and even then, minimum deposit amounts are kept low so you can start at a comfortable level.

You must be 18 years of age or older to register and play on Money Games. This is a strict requirement. We may ask you to upload a copy of your CNIC or other government-issued ID to confirm your age before your first withdrawal is processed. Accounts found to belong to under-18 users will be closed and any balance returned.

No. Each person is allowed one account only. Creating duplicate accounts — whether with the same details or slightly different ones — is against our terms and conditions. If multiple accounts are detected, they may all be suspended and any bonuses forfeited. If you have trouble accessing your existing account, use the password reset option or contact support rather than creating a new one.

Log in to your account and go to Account Settings. From there you can update your registered email or mobile number. For security reasons, a verification step is required — a code will be sent to your current registered contact before the change is confirmed. Keep your details up to date at all times, as they are used for password resets and withdrawal verification.

Money Games supports JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and mobile wallets — all in PKR with no currency conversion required. Simply go to the Cashier section of your account, choose your preferred method and follow the on-screen steps. Your deposit typically reflects in your balance within a few minutes.

The minimum deposit amount varies slightly depending on the payment method used, but is kept intentionally low so that players can start with a budget that is comfortable for them. Check the Cashier section of your account for the exact minimum displayed next to each payment option. We always recommend setting a personal deposit limit in your account settings before you fund your account.

First, wait up to 15 minutes — JazzCash and Easypaisa payments occasionally take a few extra minutes to confirm during peak hours. If your balance still has not updated after 15 minutes, do not attempt the same transaction again. Instead, take a screenshot of your JazzCash transaction confirmation (showing the transaction ID and amount) and send it to our support team by email. Include your registered account email or mobile number and the team will investigate and credit your balance promptly.

Money Games does not charge any fees on deposits from our side. However, your payment provider — JazzCash, your bank, or another method — may apply their own standard transaction charges. These are outside our control. Check your payment provider's fee schedule before depositing if you want to avoid unexpected deductions at the source.

Log in and go to the Cashier section, then select Withdrawal. Choose your preferred payout method — JazzCash, Easypaisa, Raast, bank transfer or another supported option — enter the amount in PKR and confirm the request. If your account identity has already been verified, the request is processed straight away. You can track the status of your withdrawal from the Cashier transaction history page. For more detail, visit the Withdrawal page.

Processing times vary by method. JazzCash and Easypaisa withdrawals are typically the fastest, often reflecting in your wallet within a few hours of approval. Raast and bank transfers may take one to two business days depending on your bank's processing schedule. The first withdrawal from a new account may take slightly longer because of the identity verification step — completing your CNIC verification in advance prevents delays.

The most common reasons for a withdrawal being held are: identity documents have not yet been uploaded or approved, an active bonus with remaining wagering requirements is attached to the balance, or the request was flagged for a routine security review. Check your account notifications and the Cashier section for any outstanding action required. If everything looks fine on your end and the withdrawal has been pending for more than 24 hours, contact support with your transaction reference number.

A clear photo or scan of your valid Pakistani CNIC (both front and back) is the primary document required. In some cases we may also request a recent utility bill or bank statement showing your name and address. All documents are reviewed securely and used only to confirm your identity — they are never shared with third parties. Uploading your CNIC as soon as you register means your first withdrawal will not be delayed at all.

Money Games offers a wide range of options across multiple categories. The Game Lobby is the best place to browse everything in one spot. Core categories include Slots, Slot Games (feature-rich video slots), Bingo rooms, Live Casino tables with real dealers, and the Sports Betting section covering cricket, PSL, football and esports. New titles are added regularly.

RTP stands for Return to Player — it is the percentage of total bets a slot game is designed to pay back to players over a very large number of spins. For example, a slot with 96% RTP returns PKR 96 for every PKR 100 wagered on average over millions of rounds. It is a long-term statistical figure, not a guarantee for any single session. RTP information is usually available in the game's information panel — tap the "i" or "?" icon inside the game to find it.

No. If a slot or casino game disconnects mid-round, the round result is recorded server-side before it is displayed to you. When you re-open the game, it will resume from where it left off and show you the result. If a game does not resume correctly or you believe a result was not settled, contact support with the game name, approximate time and your account details. Our team can check the game logs and resolve any discrepancy.

Visit the Bingo section to see all currently open and upcoming rooms. Each room shows the ticket price in PKR, the prize pool, how many players are in the room and when the next game starts. Buy your tickets before the game begins, then watch the numbers draw live. Winning patterns and prize amounts are shown before each game so you always know what you are playing for. Your winnings are credited to your PKR balance automatically as soon as a winning card is confirmed.

Yes. PSL is one of the most popular betting markets on Money Games during the tournament season. You can find pre-match odds for every PSL fixture as well as live in-play betting while the match is ongoing. Markets include match winner, top run scorer, total sixes, wickets in an over and many more. Head to the Sports section and select Cricket to see all available PSL and T20 markets.

Most standard match bets are settled within 30 minutes of the official result being confirmed. In-play bets are usually settled faster — often within minutes of the specific event (such as the end of an over or end of innings) being completed. Settled winnings are added directly to your PKR balance and visible in your transaction history. Occasionally, a result may be delayed if the official result is contested or under review — your bet will remain open until the result is confirmed.

In addition to cricket and PSL, Money Games covers football (including international fixtures and major club leagues), esports tournaments and selected other sports when major events are scheduled. The full list of available sports and live markets is in the Betting section. Cricket and PSL remain the primary focus given the strong interest from Pakistani players, but the sports catalogue is regularly updated.

Welcome bonuses are available to newly registered players. After creating your account, check the Promotions section — any active welcome offer will be listed there with full terms. In most cases the bonus is automatically applied to your first qualifying deposit. Make sure you read the minimum deposit requirement and the wagering conditions before opting in, so you understand exactly what is needed before bonus funds can be converted to withdrawable PKR.

A wagering requirement (also called playthrough) is the total amount you need to wager before bonus funds become withdrawable real PKR. For example, if you receive a PKR 1,000 bonus with a 20x wagering requirement, you need to place a total of PKR 20,000 in bets before that bonus converts. Progress is tracked automatically in your account. Slots usually contribute 100% towards wagering, while table games may contribute less — always check the specific bonus terms for the exact breakdown.

Bonuses have an expiry period — if the wagering requirement is not completed within the stated time limit, the bonus and any associated winnings are removed automatically. Other reasons include requesting a withdrawal before completing wagering (which cancels active bonus funds in most cases) or the bonus being for a specific game category that was not played. Check the terms of the specific bonus for expiry details, or contact support if you believe the removal was in error.

Log in and go to Account Settings, then select Responsible Gaming. From there you can set a daily, weekly or monthly PKR deposit limit. Once a limit is set, it takes effect immediately. Lowering a limit applies straight away; increasing a limit requires a short cooling-off period before it comes into force. We strongly encourage every player to set a limit that reflects a comfortable entertainment budget before making their first deposit.

A self-exclusion is a voluntary decision to block your own access to your Money Games account for a set period of time — from a few weeks to a permanent closure. During a self-exclusion, you cannot log in, deposit or play. It is designed for players who feel they need a complete break from gaming. You can initiate a self-exclusion from the Responsible Gaming section in Account Settings, or by contacting support directly. We take self-exclusion requests seriously and process them without delay. For more information, visit our Responsible Gaming page.

Yes. Inside the Responsible Gaming section of your account settings, you can set a session duration reminder. When your active play session reaches the time you have chosen, a pop-up notification will appear reminding you of how long you have been playing and giving you the option to continue or take a break. This is a useful tool to keep gaming a relaxed, time-managed activity rather than something that eats into your day without you noticing. Gaming should stay fun — treat it as entertainment with a set time and PKR budget in mind.